Returns & Exchanges

At SoulTree, we are committed to providing you with the purest Ayurvedic beauty experience and stand by the quality of our organic formulations. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy for products in their original, unopened condition.

1

Initiate Request

Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.

2

Prepare Package

Carefully pack the unused products in their original secondary packaging to ensure they are protected during transit back to our warehouse.

3

Ship Items

Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

4

Quality Inspection

Once received, our team will inspect the items and process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing